Things you’d otherwise build from scratch.
Job description templates, competency frameworks, interview question sets and onboarding checklists. Editable, free, and no form to fill in.
The library
Store Supervisor — retail chain
Shift coverage, visual merchandising, inventory reconciliation, and managing a team of 4–8.
Warehouse Team Lead — logistics
Night shift, forklift certification requirements, pick-pack accuracy targets.
Restaurant Shift Manager
Service-period management, kitchen coordination, trial-shift assessment criteria.
Contact Center Agent — bilingual
English/Spanish fluency requirements, shift patterns, quality metrics.
Line Operator — manufacturing
Safety certification requirements, practical skill level descriptors, shift availability.
Recruitment Consultant
Client management, candidate sourcing, CRM discipline, and fee-based accountability.
Retail frontline — five behavioral levels
Customer service, stock discipline, shift reliability, and cash handling. L1 through L5 with observable behaviors.
Warehouse operations — practical skills
Pick accuracy, forklift operation, safety compliance, and team communication. Includes a certification checklist.
Contact center agent — language and service
Listening, escalation handling, CRM documentation, and language levels mapped to ACTFL.
Structured interview — retail shift roles
30 questions, five competency areas, a scoring rubric, and guidance notes for interviewers.
Practical assessment guide — warehouse
Scenario-based questions for equipment operation, safety protocols, and team coordination.
Pre-start checklist — document collection
Required documents, secure upload instructions, and a timeline by role type.
30/60/90-day plan — frontline roles
Milestone markers, the 30/60/90 review schedule, and sign-off requirements.
Offer letter — non-exempt hourly role
At-will statement, pay rate and FLSA classification, overtime terms, and contingencies on background check and I-9. Have counsel review before use.
Offer letter — exempt salaried role
At-will statement, salary and exemption basis, benefits eligibility, and the 90-day introductory review. Have counsel review before use.
Or start one inside the product instead.
The competency framework library is built in and free. A downloaded spreadsheet is a worse version of something the product already does — and yours is connected to your own roles and evaluation data.
Competency Framework →No form to fill in.
Every file is published openly. If what we publish is useful, you’ll come back on your own.