Things you’d otherwise build from scratch.
Job description templates, competency frameworks, interview question sets and onboarding checklists. Editable, free, and no form to fill in.
The library
Store Supervisor — retail chain
Shift coverage, visual merchandising, inventory reconciliation, and managing a team of 4–8.
Warehouse Team Lead — logistics
Night shift, forklift certification requirements, pick-pack accuracy targets.
Restaurant Shift Manager
Service-period management, kitchen coordination, trial-shift assessment criteria.
Contact Centre Agent — bilingual
Language level requirements (CEFR B2+), shift patterns, quality metrics.
Line Operator — manufacturing
Safety certification requirements, practical skill level descriptors, shift availability.
Recruitment Consultant
Client management, candidate sourcing, CRM discipline, and fee-based accountability.
Retail frontline — five behavioural levels
Customer service, stock discipline, shift reliability, and cash handling. L1 through L5 with observable behaviours.
Warehouse operations — practical skills
Pick accuracy, forklift operation, safety compliance, and team communication. Includes a certification checklist.
Contact centre agent — language and service
Listening, escalation handling, CRM documentation, and language levels mapped to CEFR.
Structured interview — retail shift roles
30 questions, five competency areas, a scoring rubric, and guidance notes for interviewers.
Practical assessment guide — warehouse
Scenario-based questions for equipment operation, safety protocols, and team coordination.
Pre-start checklist — document collection
Required documents, secure upload instructions, and a timeline by role type.
30/60/90-day plan — frontline roles
Milestone markers, the probation evaluation schedule, and sign-off requirements.
Fixed-term contract offer — Labour Code aligned
Probation clause, benefit statement, and termination provisions. Have counsel review before use.
Indefinite contract offer — Labour Code aligned
Full employment terms with standard probation period references. Have counsel review before use.
Or start one inside the product instead.
The competency framework library is built in and free. A downloaded spreadsheet is a worse version of something the product already does — and yours is connected to your own roles and evaluation data.
Competency Framework →No form to fill in.
Every file is published openly. If what we publish is useful, you’ll come back on your own.